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yukiko_sakamoto

YUKIKO SAKAMOTO

@yukiko_sakamoto

Travel Concierge

Japon
Certaines informations sont présentées en anglais.
À propos de moi
Dedicated Online Assistant, Project Manager, and Executive Support Specialist based in Japan. With extensive experience supporting entrepreneurs, real estate, and creative studios, I handle back-office and customer operations: Travel Planning & Local Reservation Support (Hotels, Restaurants, Experiences) Customer Support & Communication (Email, DM, Line) Schedule & Itinerary Coordination Japanese Content Creation, Proofreading & Transcribing Project & Workflow Management Prompt communication, accuracy, and strong ownership. Supporting clients via AI tools in English & Chinese.... Plus d’infos

Compétences

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yukiko_sakamoto
YUKIKO SAKAMOTO
hors ligne • 

Voir mes services

Plans de voyage
I will japan travel planner and local reservation concierge
De70 $US / projetPlus de détails

Expérience professionnelle

Freelance

Executive Assistant & Operations Specialist

Freelance

Feb 2023 - Present • 3 yrs 8 mos

Description: Provided comprehensive back-office, administrative, and project management support for various industries, including educational workshops, real estate, and creative businesses. Focused on creating an efficient environment where business owners can focus on core tasks while maintaining accurate, reliable operations and thoughtful communication. Key Achievements & Responsibilities: 1. Community & Event Administrative Management * Customer Support: Handled inquiries, application tracking, and reminder notifications via email and direct messages. * Operations Support: Co-hosted online workshops (Zoom), resolved technical issues, and provided attendee follow-ups. * Sales Administration: Managed discount coupons, promotional conditions, and customer database organization. 2. Executive Support & Back-Office Operations * Schedule Coordination: Managed complex calendars, arranged meeting rooms, and coordinated with multiple stakeholders. * Documentation: Prepared contract/legal summaries, organized terms of service, and managed binding/filing procedures. * Crisis Management: Handled urgent