Zain Riaz
Level 1
AI voice agents US government procurement CRM ops
Compétences

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10 $US
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Expérience professionnelle
Virtual Assistant
Vizocare • Freelance
Sep 2025 - Feb 2026 • 5 mos
Managed CRM systems, follow-up sequences, and contact databases to ensure streamlined communication. Enhanced client support workflows and coordinated supply chain activities for improved operational efficiency. Generated regular performance reports to track project progress and data accuracy.
Customer Support Specialist
vinreportspro • Temps partiel
Aug 2024 - Feb 2025 • 6 mos
Delivered accurate and detailed car inspection reports, maintaining high standards of detail for international clients. Utilized online reporting systems to manage and resolve customer inquiries efficiently. Maintained a high level of accuracy while handling complex client requests and data entry tasks.
Independent Travel Manager
asaptickets • Temps partiel
Oct 2023 - May 2024 • 7 mos
Managed high-volume inbound and outbound calls to assist clients with international flight reservations and inquiries. Negotiated ticket pricing with clients to maximize sales targets while ensuring high customer satisfaction. Applied strong persuasion and communication skills to navigate complex travel itineraries for USA-based clients.
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liparadis

Émirats Arabes Unis
Excellent experience working with Zain so far. Although our CRM project is still in progress, I wanted to recognize the professionalism, dedication, and quality of work he has consistently demonstrated throughout the collaboration. Zain has built a solid HubSpot CRM foundation, communicates clearly,...

liparadis

Émirats Arabes Unis
Excellent experience working with Zain. He was professional, responsive, and highly organized throughout the project. He successfully completed our HubSpot CRM import and delivered comprehensive documentation that went far beyond the original scope, including detailed segmentation, lifecycle mapping,...

liparadis

Émirats Arabes Unis
Very professional, knowledgeable and reliable. Zain demonstrated a strong understanding of HubSpot CRM, data structure, lead management and conversion tracking. He carefully analyzed our existing setup, identified important gaps and provided clear, practical recommendations rather than making assumptions....

liparadis

Émirats Arabes Unis
Zain delivered an excellent HubSpot CRM Phase 2 implementation for our company. He successfully completed the CRM import, database validation, segmentation, lifecycle mapping, custom properties, smart lists, dashboards, and comprehensive documentation. Throughout the project he was highly professional,...
demabr1

États-Unis
Great work, pays attention to detail, went above & beyond on the project, will continue to use his services on going, knows his job very well & has allowed me to succeed in every way possible, he is a great guy and great leader especially on this project. If You decide to use him, he will not let you down!

