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Zaki E
@zakitoppoh
Head Barista
Émirats Arabes Unis
Anglais
À propos de moi
I am a results-driven Head Barista with over 10 years of progressive coffee industry experience across the UAE and West Africa. I have a proven track record in espresso calibration, team leadership, and inventory management in high-volume specialty café environments. I specialize in driving sales through seasonal menu innovation and delivering exceptional guest experiences.
Compétences
Zaki E
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Stratégie commerciale et innovation
I will create a barista training and coffee shop management program
Portfolio
Expérience professionnelle
barista trainer
Coffee • Freelance
Sep 2024 - Dec 2025 • 1 yr 3 mos
* Train and onboard new baristas on coffee preparation techniques and café operations. * Deliver hands-on instruction in espresso extraction, milk steaming, latte art, and manual brewing methods. * Ensure all beverages are prepared consistently according to company recipes and quality standards. * Coach team members on exceptional customer service and effective communication. * Monitor trainee progress and provide constructive feedback to improve performance. * Conduct regular skills assessments and refresher training sessions. * Maintain high standards of food safety, hygiene, and workplace cleanliness. * Demonstrate proper operation, cleaning, and maintenance of coffee equipment. * Develop and update training materials, manuals, and standard operating procedures (SOPs). * Support new store openings and assist with staff training during launches. * Mentor baristas to improve efficiency, confidence, and teamwork. * Promote a positive learning environment and encourage continuous professional development. * Ensure compliance with company policies, health and safety regulations, and operational procedures. * Stay up to date with coffee industry trends, brewing techniques, and new products to enhance training programs.
