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zeeshan_dawood

Zeeshan Dawood

@zeeshan_dawood

IT System and Network Support Engineer

Pakistan
Anglais, Ourdou
Certaines informations sont présentées en anglais.
À propos de moi
I am a results-driven System and Network Engineer with hands-on expertise in IT infrastructure, Microsoft 365, Windows systems, and network administration. I specialize in troubleshooting, optimizing performance, and ensuring secure, stable business operations. Committed to delivering efficient solutions, minimizing downtime, and providing reliable technical support with professionalism.... Plus d’infos

Compétences

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zeeshan_dawood
Zeeshan Dawood
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will provide professional microsoft outlook and IT system support
De15 $US / projetPlus de détails
Applications de bureau
I will design and support oracle erp and apex apps
De30 $US / projetPlus de détails

Expérience professionnelle

Assistant Manager IT

Naveena Steel Mills Pvt. Ltd • Temps plein

Jul 2024 - Present • 1 yr 10 mos

Key Responsibilities: Managed and maintained IT infrastructure including Windows Servers, Microsoft 365, and local networks. Provided support for Microsoft Outlook and email systems, resolving configuration, send/receive, and performance issues. Configured and troubleshot network devices, switches, routers, and firewalls. Administered user accounts, permissions, and Active Directory. Ensured secure and reliable operations by monitoring systems and applying updates/patches. Delivered remote IT support for employees and clients using tools like AnyDesk, TeamViewer, and Zoom. Assisted with hardware and software troubleshooting, including desktops, laptops, and printers. Key Achievements: Successfully migrated multiple clients to Microsoft 365 with zero downtime. Reduced email delivery errors and improved Outlook performance across the organization. Implemented network optimization strategies, improving speed and reliability. Resolved critical IT incidents quickly, minimizing downtime and maintaining business continuity. Designed and implemented backup and recovery procedures, safeguarding business data. Received appreciation for consistent, fast, and professional IT suppor