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Zehban Zacharia
@zehban_zacharia
Making your work smoother and your resume stronger
Émirats Arabes Unis
Anglais, Hindi, Malayalam, Tamoul
À propos de moi
Hi, I’m Zehban! I’m a Client Services & Logistics Specialist with 10+ years of experience helping businesses stay organized, responsive, and stress‑free. I’ve managed client onboarding, order processing, SAP/ERP updates, email handling, tracking, and daily coordination.
I also offer professional resume writing, creating clean, modern, ATS‑friendly resumes, tailored cover letters, and polished LinkedIn profiles.
I’m friendly, detail‑oriented, and always deliver on time. Whether you need help with business tasks or career documents, I’m here to make things smoother and simpler.
Compétences
Zehban Zacharia
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance générale
I will manage client service and project coordination
CV
I will transform your resume and cover letter plus linkedin
Expérience professionnelle
Freelancing Career
Temps plein • 8 yrs 1 mo
Client Services & Logistics Specialist
Jul 2023 - Present • 2 yrs 10 mos
Al Dobowi FZE, Dubai •Managed 40–60 international shipments each month, supporting on-time delivery across multiple trade lanes. •Coordinated with global freight forwarders and 3PL partners to improve routing efficiency and rate competitiveness. •Oversaw BLs, customs clearance, and insurance documentation to maintain compliance with international trade requirements. •Served as the main contact for suppliers, logistics partners, and international customers, helping reduce shipment delays and improve communication flow. •Supported business development by identifying international opportunities and contributing to pipeline growth. •Improved coordination across sales, logistics, and operations, reducing order-processing turnaround time and strengthening workflow efficiency.
Client Services & Project Coordination Specialist
Apr 2021 - Apr 2023 • 2 yrs
Pixcom Technologies LLC, Dubai •Managed 25–40 strategic client accounts across GCC markets, supporting SLA adherence and client retention. •Prepared and delivered 20+ quotations and BOQs monthly with strong accuracy and turnaround efficiency. •Maintained client data across SAP/CRM/ERP platforms to improve reporting accuracy and operational visibility. •Resolved client escalations within 24–48 hours, strengthening service reliability and client trust. •Enhanced internal coordination across departments, improving operational turnaround time by 10–15%.
Customer Account Manager
Jan 2018 - Apr 2021 • 3 yrs 3 mos
BluData Computer Trading, Dubai •Managed 15+ active enterprise client accounts, overseeing the full lifecycle from onboarding through after-sales support. •Coordinated the end-to-end order execution cycle, including procurement, logistics, and delivery management. •Strengthened long-term client relationships, supporting repeat business and improved retention. •Improved response efficiency to client requests, enhancing service satisfaction and engagement.
