Parcourir les catégories
Explorer
Fiverr Pro
Français
$
USD
Zeineb VA
@zeinebnahly
Bilingual Virtual Assistant
Maroc
Français, Arabe, Anglais
À propos de moi
Need help with customer support or administrative tasks? I have experience in call centers, customer service, and secretarial work.
I can help you with:
• Customer messages in French and Arabic
• WhatsApp, Facebook & Instagram support
• Appointment scheduling and follow-ups
• Order tracking and basic admin tasks
Languages: Arabic and French (fluent), English (intermediate).
I am organized, reliable, and committed to professional communication and quality work.
Compétences
Zeineb VA
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Messagerie et envoi d'e-mails
I will manage your customer service messages and calls
Assistance générale
I will provide french and arabic customer support and manage client messages
Portfolio
Expérience professionnelle
Private Site
Temps plein • 8 yrs 3 mos
Secretary / Administrative Assistant
Oct 2023 - Sep 2024 • 11 mos
Managed appointments and client communication for a home automation company. Explained services, handled calls, and supported administrative tasks with professionalism.
Customer Service Agent
Feb 2020 - Aug 2023 • 3 yrs 6 mos
Provided billing and technical support for Bell Canada customers. Handled calls, resolved issues, and ensured customer satisfaction with professional communication.
Customer Service Agent
Oct 2015 - Aug 2019 • 3 yrs 10 mos
Provided support for clients such as La Redoute and Cdiscount (calls, emails, chat)
