
Zhenishgul
Salesforce Administrator, Flow Automation, CRM and Security Specialist
Compétences

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Expérience professionnelle
Salesforce Admin
Renters Nation LLC • Temps plein
Oct 2020 - Dec 2023 • 3 yrs 2 mos
Performed end-to-end Salesforce administration — profiles, roles, users, page layouts, email templates, Lightning Flows, workflows, approval processes, validation rules, reports, and dashboards — for the full user base of the org. • Administered and customized Sales Cloud and Service Cloud, managing users, data integrity, and org-wide security across the platform. • Executed data migrations and deduplication of 10,000+ records using Data Loader, improving overall data quality and eliminating duplicate-record errors. • Built Flow-based automations and time-triggered actions that eliminated an estimated 5+ hours per week of manual, repetitive tasks. • Designed and delivered a custom application to streamline real estate operations, including automated reminders and tenant relationship management tools, improving operational efficiency for the business. • Monitored Salesforce seasonal releases and proactively evaluated new features to maintain system health and recommend process improvements.