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zineb_mtk

Zineb M

@zineb_mtk

Virtual Assistant

Canada
Anglais, Français
Certaines informations sont présentées en anglais.
À propos de moi
Hello! I am a reliable and detail-oriented Virtual Assistant with experience in customer support, administrative assistance, bookkeeping support, and digital content management. I have worked in customer service environments, insurance services, medical administration, and office support. I am comfortable handling client communications, organizing documents, managing invoices, and supporting day-to-day business operations. In addition, I provide basic website and digital marketing support, including SEO-friendly content updates, blog article management, keyword integration, and website cont... Plus d’infos

Compétences

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zineb_mtk
Zineb M
hors ligne • 
Temps de réponse moyen de 11 heures

Voir mes services

Assistance générale
I will administrative assistance and back office support
De25 $US / projetPlus de détails
Comptabilité
I will provide bookkeeping and accounting support
De25 $US / projetPlus de détails

Expérience professionnelle

French Teacher / French Tutor

French in • Temps plein

Sep 2025 - Present • 8 mos

Taught French to learners at various levels (beginner to intermediate) Designed and delivered customized learning materials based on learners’ goals Led individual and group classes Assessed learner progress and adjusted teaching methods accordingly Supported oral expression, reading comprehension, and grammar skills Maintained regular communication with learners to ensure effective follow-up

Executive Administrative Assistant / Receptionist

Medical Clinic (Confidential) • Temps plein

Sep 2025 - Dec 2025 • 3 mos

Provided direct administrative support to executive management Managed invoicing, invoice follow-up, and basic accounting support Supported human resources activities, including recruitment, CV screening, and interview coordination and conduct Managed and tracked job applications through Indeed Employer Organized, updated, and maintained confidential records and files Handled front-desk reception, incoming calls, and appointment scheduling

Bilingual Customer Service & Technical Support Agent

Bilingual Customer Service & Technical Support Agent (English) • Temps plein

Apr 2024 - Jun 2025 • 1 yr 2 mos

Provided first-level technical support for Apple products and services Diagnosed and resolved hardware and software issues Delivered customer support via phone, email, and internal tools Accurately documented incidents and resolutions Delivered bilingual customer service (French and English) in a high-volume environment Followed Apple procedures and quality standards