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Zynia F
@zyniafrazier
Customer Service Administrative Professional
États-Unis
Anglais
À propos de moi
I am a detail-oriented professional with experience in administrative support, customer service, and high-volume workflow environments. I specialize in inbox management, scheduling, data entry, CRM systems, and client communication. I am highly organized, reliable, and committed to helping businesses maintain smooth daily operations and efficient workflows.
Compétences
Zynia F
hors ligne •
Voir mes services
Messagerie et envoi d'e-mails
I will provide virtual assistant admin support
Assistance générale
I will organize and manage your calendar schedule
Portfolio
Expérience professionnelle
Customer Service
Tax • Temps plein
Nov 2024 - Present • 1 yr 7 mos
Internal Revenue Service (IRS) — Customer Service Representative Provided high-volume customer support while assisting taxpayers with account inquiries, payment plans, and case research. Managed confidential information, documented interactions accurately, resolved issues efficiently, and maintained professionalism in fast-paced environments. Experienced with administrative tasks, data entry, account management, and communication support.
