c
captain_john

Waheed

@captain_john
4,9(1.8k)

Level 2

Ecommerce Virtual Assistant, Email and Chat Support

Royaume-Uni
Anglais, Espagnol, Allemand, Français, Néerlandais
Certaines informations sont présentées en anglais.
À propos de moi
I'm Waheed, a freelancer since 2016 with 4+ years of experience in virtual assistance and customer support. I help ecommerce and service businesses manage customer emails, live chat, order updates, returns, CRM records, spreadsheets and research. My background also includes logo design and brand identity. I follow your processes, document progress and escalate issues that need your approval. I offer one-time tasks and ongoing support, with working hours agreed. Message me with your tasks, workload and preferred schedule.... Plus d’infos

Compétences

c
captain_john
Waheed
7 $US/heure
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Design de logo
I will design a modern business logo and brand identity kit
4,8(1k+)
Assistance générale
I will provide virtual assistant and customer service
5,0(30)

Vous souhaitez travailler sur une base horaire ?

Dites à Waheed ce dont vous avez besoin.

7 $US

/

heure

Portfolio

Expérience professionnelle

Virtual Assistant

Throxy Ltd • Freelance

Jan 2022 - Nov 2024 • 2 yrs 10 mos

I worked as a Virtual Assistant for Throxy Ltd, where I supported the team with a wide range of technical and administrative tasks. My primary responsibilities included setting up domains, configuring mailboxes, and warming up inactive emails using SmartLead to ensure strong deliverability and engagement. During my time, I managed daily operations across multiple software platforms such as Spaceship, SmartLead, MissionInbox, Hypertide, and Zapmail, ensuring smooth workflows and troubleshooting issues when necessary. I also handled repetitive yet essential software-related tasks that helped maintain consistent system performance.

1 788 Avis
4,9

(1 683)
(88)
(10)
(5)
(2)
Détails de la notation
  • Niveau de communication avec le freelance
    4,9
  • Qualité de la livraison
    4,9
  • Valeur de la livraison
    4,9
1 à 5 avis sur 1788
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    Each job has always been completed tomwhat we have planned. Look forward to doing it again

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