m
mohsin_techy

Mohsin Fareed

@mohsin_techy
5,0(3)

Fast and Friendly Email Support, Live Chat and Order Management

Pakistan
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Customer support specialist with 5+ years of experience delivering 24/7 email, chat, phone, and technical support across Shopify, Amazon, TikTok Shop, SaaS platforms, and IPTV. I handle orders, disputes, refunds, L1 tech support, and social DMs using tools like Zendesk, Gorgias, Salesforce, RingCentral, and DSER. Whether you're a startup or a growing brand, I bring fast, reliable, and scalable service—plus a 1-hour free trial to get started.... Plus d’infos

Compétences

m
mohsin_techy
Mohsin Fareed
hors ligne • 

Voir mes services

Assistance client
I will be your remote customer support agent and live chat specialist
5,0(3)
Assistance client
I will be your ecommerce support and service representative agent

Expérience professionnelle

Customer Support Manager

Planlab Solutions • Temps plein

Aug 2023 - Jan 20262 yrs 5 mos

Worked as a customer support Manager

3 Avis
5,0

(3)
(0)
(0)
(0)
(0)
Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    5
  • Valeur de la livraison
    5
1 à 3 avis sur 3
Trier par
Les plus pertinents
    M
    image-docs

    mobbi81

    US

    États-Unis

    5

    Great experience! Handled emails, live chat, and social media support professionally. Quick to learn, communicated well, and always responsive. Would definitely hire again!

    50 $US-100 $US

    Prix

    6 jours

    Durée

    gig

    Assistance client

    Utile?
    Oui
    Non
    H

    harryamelia03

    US

    États-Unis

    5

    Mohsin did an excellent job as our live chat support agent! He was quick, professional, and handled customer inquiries very well. He also helped with upselling and improving our FAQs. Highly recommend his services!

    Jusqu’à 50 $US

    Prix

    5 jours

    Durée

    gig

    Assistance client

    Utile?
    Oui
    Non
    J

    jhonnybaig

    US

    États-Unis

    5

    I am pleased to commend Mohsin for his excellent performance in managing my email workload. He handled the task with exceptional efficiency and attention to detail, ensuring that all communications were addressed promptly and professionally. His reliability and strong communication skills significantly...

    Jusqu’à 50 $US

    Prix

    2 jours

    Durée

    gig

    Assistance client

    Utile?
    Oui
    Non