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Waleed Awan
@mwaleed2001
Level 2
Customer Support Representative
Pakistan
Anglais, Ourdou
À propos de moi
Hi, I'm Waleed, a reliable Customer Support Representative with an experience of 6 years in Shopify and eBay store management. I specialise in live chat, email support, order processing, returns, refunds, product listings, and inventory management. My goal is to provide excellent customer service while ensuring smooth day-to-day eCommerce operations and helping businesses grow through efficient support.
Compétences
Waleed Awan
7 $US/heure
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance client
I will be your customer service representative and customer support agent
Assistance client
I will be your live chat manager customer service support representative
Vous souhaitez travailler sur une base horaire ?
Dites à Waleed Awan ce dont vous avez besoin.
7 $US
/
heurePortfolio
Expérience professionnelle
Customer Support Represenative
Shopify • Temps partiel
Dec 2022 - Present • 3 yrs 8 mos
I worked as a Customer Support Representative and Shopify Store Manager for a vehicle parts selling website, where I handled customer inquiries, order processing, product updates, and store operations. I assisted customers with finding the right parts, resolved shipping and order issues, and helped maintain smooth day-to-day store management. My role also included keeping product information accurate and ensuring a professional, reliable shopping experience for every customer.
Instagram Customer Support
BlackedOUT • Temps partiel
Apr 2024 - Sep 2025 • 1 yr 5 mos
I worked as a Shopify Store Assistant for an online boots retailer, where I managed customer orders and provided customer support through Instagram. My responsibilities included responding to customer inquiries, assisting with product recommendations, processing orders, resolving order-related issues, and ensuring timely communication to deliver a smooth and positive shopping experience.
20 Avis
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Les plus pertinents
benjames4seo
États-Unis
Waleed and team delivered exactly what I needed! They are super easy to work with, communicates well, and takes great care of Shopify customer support. My customers were handled professionally, and everything was completed on time with no issues. It's always a pleasure working with them because I know...
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ayaan_2005
Client récurrent
Royaume-Uni
I've worked with Waleed multiple times for Shopify customer support, and he has consistently delivered excellent service. He's professional, responsive, and handles customer inquiries with patience and accuracy. Communication is always smooth, and he takes the initiative to resolve issues efficiently,...
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sheliah87
États-Unis
Ye account haiI was initially hesitant to hand over my customer support to someone else, but working with Waleed and his team has been a great decision! They handle all my eCommerce customer support efficiently and professionally. My customers are happy, responses are quick, and communication is smooth....
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ayaan_2005
Client récurrent
Royaume-Uni
Very responsible seller. I will continue working with him for sure.
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alicia_orabuena
États-Unis
Thank you so much for all of your service, it really makes the difference in making my business easier to manage. It means the world that you are able to provide our customers with fast and helpful service, thanks again!
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