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Nikhil V. Tari
@nikhiltari25
Amazon Connect SME
Inde
Anglais
À propos de moi
I have 8+ years of experience in IT and cloud computing, specializing in designing and implementing scalable cloud contact centers. My expertise includes custom IVRs, omnichannel interfaces, analytics dashboards, self-service bots, and third-party integrations. I have led large-scale implementations handling 1M+ daily calls, migrated cloud contact centers from platforms like 3CX, RingCentral, Hubspot to Amazon Connect reducing operational costs by 40%, optimized IVR designs fro 150 flows to 15, built Lex bots reducing customer resolution time by 60%, and developed APIs.
Compétences
Nikhil V. Tari
hors ligne •
Temps de réponse moyen de 2 heures
Voir mes services
Gestion du cloud
I will design and implement your cloud contact center using amazon connect
Gestion du cloud
I will help you with your AWS setup
25 Avis
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Les plus pertinents
marcopea336
Espagne
Nickhil went above and beyond, he manage to complete all my request and complete a clean job in regards implementing new setting for me in inside the amanzon connect tool!
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collegeone
Client récurrent
Porto Rico
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bcerius
Client récurrent
États-Unis
Nikhil V. Tari delivered EXCEPTIONAL work in cloud computing - exceeding expectations with professional and detailed-oriented work. Working with him was a breeze; he went above and beyond, communicated proactively, and was super quick to respond. Highly recommend! 👏
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arreystevone
Client récurrent
États-Unis
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bcerius
Client récurrent
États-Unis
We had the pleasure of working with Nikhil, and I am beyond impressed with their expertise and dedication. They played a pivotal role in getting our company up and running on Amazon Connect. I highly recommend Nikhil for any Amazon Connect implementations or tasks. His expertise and dedication are unmatched. Thank you for a job well done!
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