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Asaduzzaman
@assistyou247
Level 2
Your Trusted Solution for Exceptional Customer Support
Bangladesh
Anglais
À propos de moi
Poor Support Kills Your Business. Let's Fix That.
10+ years of experience as a customer support specialist ensuring your customers get fast, professional responses. Poor support kills satisfaction, loses customers, triggers chargebacks. Email support, live chat support, community management, inbox management, ticketing systems, Facebook messaging, I handle it all for Shopify stores, Amazon, TikTok Shop, Etsy, eBay, WooCommerce, Kickstarter, Indiegogo, and SaaS businesses. Keep your customers happy and loyal. Let's discuss your needs.
Compétences
Asaduzzaman
8 $US/heure
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance client
I will provide customer support, customer service as a customer service representative
Assistance client
I will be your shopify customer service and virtual assistance for your online business
Vous souhaitez travailler sur une base horaire ?
Dites à Asaduzzaman ce dont vous avez besoin.
8 $US
/
heurePortfolio
Expérience professionnelle
Customer Support
Selectool • Temps plein
Jan 2024 - Present • 2 yrs 4 mos
1. Provided multi channel customer support across email, Shopify, Amazon, eBay, Walmart, Facebook, Instagram, and social messaging. 2. Assisted customers with product usage guidance, troubleshooting, and sharpening techniques. 3. Managed refunds, replacements, cancellations, and shipping related issues across marketplaces. 4. Responded to public comments and private messages while maintaining brand tone and professionalism. 5. Coordinated with logistics and marketplace systems to resolve complex order issues.
Customer support
Wellbots
Dec 2023 - Present • 2 yrs 5 mos
1. Provided live chat and email support for customers purchasing consumer and business technology products. 2. Assisted with pre purchase questions, product compatibility, and technical clarifications. 3. Checked order status, shipping progress, and delivery confirmations using internal systems. 4. Resolved order issues such as delays, missing items, and incorrect shipments. 5. Documented customer interactions to ensure accurate follow ups and issue tracking.
70 Avis
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Détails de la notation
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1 à 5 avis sur 70
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Les plus pertinents
julianworton
Client récurrent
Canada
Asad is the real deal. He has a intuitive understanding of the job that makes stressful days feel lighter. You can trust your customer support in his hands with ease. He’s a total professional who knows exactly how to keep the task on track, and his communication is always spot-on—clear, direct, and...
Utile?
julianworton
Client récurrent
Canada
Great continued work with Asad, he quickly responds to and adapts to changes effortlessly.
Utile?
marineb
Client récurrent
États-Unis
Utile?
afroplug
Client récurrent
Belgique
Utile?
val70n
Client récurrent
États-Unis
Well done work! Thank you for taking care of our customers daily.
Utile?
