
Abdul Fahad
Level 2
E commerce Customer Support Specialist, Shopify, Gorgias, Zendesk
Compétences

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7 $US
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Expérience professionnelle
eCommerce Customer Support Specialist & Virtual Assistant
Fiverr • Freelance
Nov 2021 - Present • 4 yrs 11 mos
Since late 2021, I've worked as a freelance customer support specialist and virtual assistant, serving 75+ clients including Copygram, Bloom, and The Liquor Bros. I manage help desks in Gorgias, Zendesk, Lark, and Intercom, handle Shopify order and inventory workflows, and provide admin/VA support. I now lead a small subcontracted team to handle higher volumes while keeping response times under 1 hour.
236 Avis
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Détails de la notation
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Trier par
mikewhite179

États-Unis
No complaints at all. I looked into several other customer support freelancers, but he really stood out. He understood exactly what I needed and was able to handle everything without any issues. I barely had to train him because he already knew how to approach my specific situation. Very professional, responsive, and easy to work with. Highly recommend!

nabil_cruz

États-Unis
Abdul has been a good choice for delegating my customer service, the value is absolutely worth it, he is good at receiving feedback and adapts to your business and also communicates really well and consistently

dveight

Portugal

uncaped

États-Unis
kristiansikoro

Lettonie

